This is how we look at Service Design
In a world of increasing uncertainty, traditional methods no longer work as they used to. Methods that are often based on predictions. Today, it is difficult to achieve success by analyzing past events and trying to project them on a future scenario.
Instead, we use Service design and Design thinking as problem-solving methods, to solve today's and tomorrow's problems. User-centered and driven by opportunities, we focus on lifting and evaluating hypotheses and alternatives. All in an iterative context. We ask questions like: How would this work if everything was possible? A liberating perspective that generates ideas and shows challenges in new light, as well as creates new solutions.
This is how it works
We like prototypes. They make us switch our focus from the daily issues and allow us to see what is important. Together we reach insights, clear out the unimportant and have fun. In addition, we will get started. Now.